White paper August 23, 2018

White paper: Egain and the global sustainability goals

“I am pleased to share some good news for people and planet,” UN Secretary-General Ban Ki-moon said to a packed room of press delegates. The good news? After three years of negotiations and debate, 193 countries had agreed to a set of sustainability development goals (SDG) more bold and ambitious than anything that has come before them.

The Sustainable Development Goals are a collection of 17 global goals set by the United Nations in 2015. The goals are broad and somewhat interdependent, yet each has a separate list of targets to achieve. Achieving all 169 targets would signal accomplishing all 17 goals. The SDGs cover social and economic development issues including poverty, hunger, health, education, climate change, gender equality, water, sanitation, energy, urbanization, environment and social justice.

Download the free White paper on how Egain continously helps our customer reach their sustainability goals.

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