Information regarding the future closure of the 2G/3G network.
Network operators in Europe have started to phase out 2G and 3G to make room for new technologies. Most operators have announced full operation of the 2G network until at least 2025-12-31.
This phase-out and shutdown is taking place across Europe at roughly the same time. A lot of mission-critical equipment is currently operative on this network such as personal safety alarms, access control systems, elevators and IoT products etc. All equipment currently on this network must be replaced before the shutdown off this network in order to continue working properly.
Devices that collect data from buildings are also affected. Your equipment from Egain, such as Hub, Gateway and Climate logger currently support 2G and 3G and will need to be replaced before this technology sunset 2025-12-31.
We have developed a new Hub and Gateway to ensure a smooth transition prior to the 2G sunset. These communicate with LTE/4G but due to semiconductor shortages around the world it is expected that these will be available for delivery first by Q4 2022.
Contact Kiona/Egain to get an offer on futureproofing replacement products to secure your operations and ongoing services